Returns & Exchanges
At grace & stella, we want you to love your self-care routine. If you are not 100% satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all products are safely tucked away to prevent damage during transit.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing